Information for the customer
Our team is always ready to help!
Frequently Asked Questions
FAQ
Our business hours are Monday to Friday from 9:00 AM to 5:00 PM.
Orders in our online store opticspot.eu can be placed 24/7, every day of the week.
By email at info@spoteris.eu or by phone at +370 677 94 009.
Orders can be collected in person at our store during business hours (Monday–Friday, 9:00 AM – 5:00 PM) at Ateities g. 21b, Vilnius. We also deliver orders via courier or to parcel lockers across Lithuania and the European Union.
All products sold by us are covered by the manufacturer’s warranty, the duration of which depends on the conditions set by the respective manufacturer. Warranty period information is provided in each product description or separately at the time of purchase. For warranty service, please contact us by email or visit our physical store.